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Legal Information

Last updated: 3 November 2026

This Legal Information page applies to the website published under the name glameryzo and to the courses, training and related advisory services offered through it. It is a formal legal notice rather than marketing material. It explains who operates the website, which legal identifiers apply to that business, what you may and may not do with the site and its content, how the site interacts with third parties, and which policies and rules govern your use of the site.

The page is written in plain English so that the practical effect of each point is clear. Where a term has a specific legal meaning, we explain it in everyday language. This notice should be read together with our Privacy Policy, Cookie Policy, Terms and Conditions, and Payment and Refund Policy. Those documents form part of the same set of terms and are referred to again in section 10 below.

1. Identity of the Website Operator and Its Role

This website is operated by glameryzo. In this notice, "we", "us" and "our" mean that operator, and "you" means the person visiting the website, browsing its content, or enrolling on one of the courses described on it.

glameryzo provides specialised training courses focused on live production desks and control rooms. Our teaching covers multi-camera switching, live broadcasting techniques, real-time video operation, and the professional management of television, streaming and live-event productions. We deliver educational services to individuals, production companies, broadcasters, corporate communications teams, students of film and television, and other organisations that want to develop practical skills in live and recorded audiovisual production.

We act as the provider and seller of the courses advertised on this website. Unless we say otherwise in writing, we are not acting as an agent, intermediary or representative of any third party when we accept a booking or supply training. We are also the controller of the personal data collected through the website, which means we decide why and how that information is used, and we are responsible for answering questions about it.

2. Legal Form, Registration Details, Tax Identifiers and Responsible Representatives

glameryzo is a private limited company incorporated in England and Wales. Its principal non-contact legal identifiers are set out below. They are published so that you can identify exactly which legal person you are dealing with before you enter into a contract with us.

  • Legal form: private limited company incorporated in England and Wales.
  • Company Registration Number: 02867466.
  • VAT Registration Number: GB 645 085 923.
  • Country of Incorporation: England and Wales.
  • Register of Companies: Companies House, United Kingdom.
  • Responsible Representatives: the directors of the company.

The company maintains its registrations with Companies House and with HM Revenue & Customs, and it files the information that United Kingdom company law requires. The names of the directors, the registered office, the date of incorporation and the filing history are matters of public record and may be inspected at Companies House. Directors are the persons responsible for the management and legal representation of the company.

No specific operational licence, authorisation or professional permit is required in the United Kingdom for the type of business carried on here, namely the provision of commercial training in audiovisual and broadcast production techniques. General requirements that apply to any business, such as registration for tax purposes where turnover thresholds are met, health and safety duties at training premises, and insurance obligations, are met by us in the ordinary way. Where a particular venue, studio or equipment provider imposes its own rules, those rules apply only to the sessions held at that venue and will be explained to you before the session takes place.

Prices shown on this website are stated inclusive of VAT where the law requires VAT to be charged. If a price is described as excluding VAT, or if you are buying as a business that can recover VAT, the applicable amount will be shown clearly before you confirm a booking. A VAT invoice is available on request for any chargeable supply.

3. Registered Office and Available Contact Details

Our registered office, which is also the address at which formal legal documents and notices may be served, is 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, UK. Correspondence sent to that address reaches the company directly and is dealt with by the relevant team.

For day-to-day enquiries about courses, availability, invoices, accessibility or bookings, the fastest channels are the contact form on the Contacts page of this website, electronic mail, and telephone. Our published contact details are:

  • Email: [email protected]
  • Telephone: +44 (0) 1344 649400
  • Postal Address: 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, UK

We aim to answer enquiries promptly during normal United Kingdom business hours, Monday to Friday, excluding public holidays. Messages sent at weekends or on public holidays are normally handled on the next working day. Where an enquiry concerns an active booking, it is helpful to quote the booking reference so that we can locate your record quickly.

This website uses a site-wide cookie consent banner and a contact form. The banner lets you accept or refuse non-essential cookies before they are set, and the contact form allows you to send us your own details so that we can reply. Details of the cookies we use are given in the Cookie Policy.

4. Purpose, Scope and Intended Audience of the Website

The purpose of this website is to describe and promote our training courses and to allow visitors to enquire about, compare and enrol on those courses. The content concentrates on live production environments: control room operation, multi-camera workflows, broadcast standards, streaming management, lighting, sound engineering and the production practices that support television networks and live events.

The site is intended primarily for residents and businesses in the United Kingdom, but it is accessible internationally. Our intended audience includes media professionals, aspiring broadcasters, production technicians, students in film and television studies, corporate communications teams, and organisations involved in live events or content creation. Because the courses are practical and hands-on, some sessions may describe equipment or working practices that require reasonable physical capability or prior familiarity; any such requirement is stated in the course description before you book.

Nothing on this website is professional advice for a specific project, a broadcast licence application, an insurance decision or a health and safety assessment. Course content is educational and illustrative, and it does not replace the engineering, legal or compliance advice that a particular production may need.

5. Access To and Acceptable Use of the Website

You may browse the public areas of this website free of charge. Access is provided on a temporary basis, and we may suspend, withdraw, restrict or change all or part of the site without notice, for example for maintenance, security reasons, or to correct an error. We do not guarantee that the site will always be available or that access will be uninterrupted.

You agree to use the website lawfully and responsibly. In particular, you must not:

  1. use the site in any way that breaches applicable United Kingdom law or the law of your own country;
  2. attempt to gain unauthorised access to the site, its servers, its databases or any connected system, or interfere with its normal operation;
  3. introduce viruses, malware, ransomware, spyware or any other harmful material, or run automated scraping, harvesting or denial-of-service activity against the site;
  4. copy, reproduce, resell or commercially exploit course materials, recordings or website content without our written permission;
  5. submit false, misleading or fraudulent information, including in a booking or enquiry;
  6. post, transmit or distribute material that is defamatory, obscene, discriminatory, harassing or otherwise unlawful;
  7. impersonate another person or misrepresent your affiliation with any person or organisation.

Where we provide a login, enrolment link or learning environment, you are responsible for keeping your credentials confidential and for all activity carried out under your account. If you believe your credentials have been compromised, you should tell us immediately using the contact details in section 3. We may suspend or terminate access where we reasonably believe these rules have been breached, and we reserve the right to report unlawful activity to the police or another competent authority.

6. Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All content on this website, and all intellectual property rights in it, belong to us or are used by us with permission. Protected material includes the text of the pages, course descriptions, syllabuses, slides, hand-outs, diagrams, photographs, video and audio recordings, the site design and layout, source code, and the selection and arrangement of the content as a whole.

6.1 Permitted use

You may view, download and print individual pages for your own private, non-commercial reference, and you may quote short extracts fairly, provided the source is acknowledged and the meaning is not distorted. Any other use requires our prior written consent.

6.2 Prohibited use

You must not republish, sell, rent, sublicense, redistribute, systematically extract, frame, mirror or create derivative works from any substantial part of the site or the course materials, and you must not use our content to train automated systems or to build a competing course without our written agreement.

6.3 Trade marks

The business name glameryzo and any logos, course names, product names and slogans used on this website are trade marks or trading names of the operator or of third parties. Nothing on this website grants you a licence to use any trade mark, and you may not use them in a way that suggests endorsement, sponsorship or affiliation where none exists.

6.4 Materials you send us

If you send us feedback, suggestions, a testimonial or other material, you grant us a non-exclusive, royalty-free licence to use it for the ordinary purposes of our business. You confirm that you own the rights in what you send, or have permission to send it, and that it does not infringe anyone else's rights.

7. Accuracy, Availability and Proportionate Limitations of Liability

We take reasonable care to keep the information on this website accurate and current, but the content is provided on an "as is" and "as available" basis. Course dates, prices, venues, equipment specifications and syllabuses may change, and descriptions of equipment or software reflect the position at the time of writing. You should confirm anything that is critical to your decision with us before booking.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; liability for fraud or fraudulent misrepresentation; liability for breach of the terms implied by section 49 of the Consumer Rights Act 2015 in relation to services; and any other liability that cannot be excluded or restricted by law.

Subject to the paragraph above, and to the extent permitted by law, we are not liable for loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of data, loss of goodwill, or any indirect or consequential loss arising out of or in connection with the use of this website or reliance on its content. We are not liable for failures caused by events beyond our reasonable control, including power failures, network outages, industrial action, severe weather, or the acts or omissions of third-party platforms that host or link to content.

Where a booking is made and a service is supplied, the remedies available to a consumer for a service that is not performed with reasonable care and skill are set out in the Consumer Rights Act 2015, and the practical arrangements for rescheduling, cancellation and refunds are set out in the Payment and Refund Policy. Nothing in this section reduces the statutory rights of a consumer.

8. External Links and Third-Party Content

This website may refer to third-party services, venues, equipment manufacturers, software vendors, payment processors or professional bodies, and third-party sites may link to us. Where we describe a third party, we do so for information only. A reference is not an endorsement, and it does not mean that we control, monitor or accept responsibility for the third party's products, services, content, security or privacy practices.

If you follow a third-party service from our website, you do so at your own risk and you should read that provider's own terms and privacy notice before using it. Payment processing, video hosting, live streaming platforms and analytics providers used in connection with our courses are operated under their own contracts and their own policies. We are not responsible for the availability, accuracy or legality of third-party content, and complaints about third-party material should be directed to the third party concerned.

We may remove or disable access to any third-party reference or link at any time if we consider it inappropriate, inaccurate, unlawful or a security risk.

9. Data Protection, Cookies and Electronic Communications

We process personal data in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR). Data is collected lawfully, fairly and transparently, and only for specified purposes such as handling enquiries, administering course bookings, taking payment, issuing certificates, meeting accounting and tax obligations, and improving the service.

Depending on the circumstances, you have the right to be informed, to access your data, to have inaccurate data corrected, to have data erased, to restrict or object to processing, and to data portability. You may also withdraw consent to marketing at any time, and every marketing message we send includes a way to opt out. Non-essential cookies and similar technologies are set only after you have given consent through the site-wide banner, and you can change or withdraw that consent at any time through the banner or your browser settings. More detail is available in our Privacy Policy and Cookie Policy.

If you are not satisfied with how we have handled your data, you may raise a complaint with us first and you also have the right to complain to the Information Commissioner's Office, the United Kingdom supervisory authority for data protection.

10. Other Policies That Apply to You

This Legal Information page is one part of a set of documents. The following policies apply alongside it and should be read together with it. They are available on this website:

  • Privacy Policy - how personal data is collected, used, shared, stored and deleted, and how to exercise your data protection rights.
  • Cookie Policy - the categories of cookies and similar technologies used, their purposes, their duration, and how consent is managed under PECR.
  • Terms and Conditions - the full contractual terms for using the website and for booking, attending, rescheduling and completing a course.
  • Payment and Refund Policy - accepted payment methods, invoicing, VAT treatment, cancellation windows, cooling-off rights, transfer of bookings and refunds.
  • Acceptable Use and Website Rules - the standards described in section 5 of this page, applied in detail.

Where there is a conflict between this Legal Information page and the Terms and Conditions in relation to a booking, the Terms and Conditions prevail in respect of that booking. Where there is a conflict between any policy and a right that the law gives you as a consumer, the law prevails.

11. Bookings, Distance Selling, Cancellation and Consumer Protection

When you book a course online, by telephone or by email, you are entering into a contract at a distance. Before you confirm, we give you clear information about the identity of the provider, the main characteristics of the course, the total price including VAT where applicable, the duration and dates, payment arrangements, cancellation rights and any minimum requirements for participation.

Consumers in the United Kingdom normally have a fourteen-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, beginning on the day the contract is concluded. If you ask us to begin a course within that period and we do so, you may lose the right to cancel once the service has been performed in full. Where you validly cancel, we refund the sums due within fourteen days, using the same means of payment that you used unless you agree otherwise.

Business customers, bespoke corporate training and in-house programmes may be subject to different cancellation terms, which are set out in the quotation or contract for that programme. Nothing in this section affects your statutory rights, including your rights under the Consumer Rights Act 2015 where a service is not performed with reasonable care and skill.

12. Applicable Law, Competent Courts and Consumer Dispute Rights

This website and any associated services are governed by the laws of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction over any dispute arising from or connected with your use of this website or your participation in a course.

If you are a consumer resident elsewhere in the United Kingdom, you benefit from mandatory provisions of the law of the part of the United Kingdom in which you live, and you may bring proceedings in your local courts. If you are a consumer resident in another country, nothing in this notice deprives you of the protection afforded by the mandatory rules of your country of residence.

We would always prefer to resolve a problem directly. If you are unhappy with a course or with the way we have handled an enquiry, please contact us first using the details in section 3 and we will investigate. If a dispute cannot be resolved informally, alternative dispute resolution may be available through an approved mediation or arbitration scheme. Alternative dispute resolution is voluntary, and using it does not prevent you from taking a matter to court. Data protection complaints may be taken to the Information Commissioner's Office, and consumer complaints about unfair terms or faulty services may be taken to the relevant consumer body or to the courts.

13. Contact Route, Changes to This Page and Last-Updated Date

Questions about this Legal Information page, requests for a copy of any policy, formal notices and complaints about the website should be sent through the contact form on our Contacts page, by email to [email protected], by telephone on +44 (0) 1344 649400, or by post to 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, UK. Please include enough detail for us to identify the matter, and quote any booking reference if your enquiry relates to a course.

We may update this page from time to time to reflect changes in the law, in our business practices, in our legal identifiers or in the services we offer. The version published on this website is the version that applies. Where a change is significant, we will highlight it on this page or bring it to your attention through the website or by direct communication. Continued use of the website after a change takes effect means that you accept the revised version.

This page was last updated on 3 November 2026.