Privacy Policy
Last updated: 03 November 2026.
Identity and Role of the Data Controller
glameryzo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal information collected from visitors interested in our audiovisual production resources, including broadcast studio design, camera control systems, professional lighting arrangements, sound engineering, and workflows for television networks and live events. Our operations are based in the United Kingdom, and we comply with the UK GDPR and the Data Protection Act 2018.
Scope of This Notice
This privacy policy applies to all users of the website who access our informative resources on audiovisual production excellence. It covers individuals located in the United Kingdom and elsewhere who interact with our commercial site, including those submitting enquiries via the contact form on our Contacts page. The notice explains how we handle data from prospective course participants, industry professionals, and general visitors.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or interact with site features. Categories include identification details such as name, contact information including email address and telephone number, and any messages or enquiries submitted. We may also obtain technical data such as IP address, browser type, and usage patterns through cookies and similar technologies. No data is collected from third-party sources without your involvement.
Purposes of Processing and Legal Bases
Processing occurs for several purposes. First, to respond to enquiries submitted via the contact form, the legal basis is legitimate interests or consent where applicable. Second, to provide access to our audiovisual production resources and course materials, the basis is contract performance. Third, for website analytics and improvement, the basis is legitimate interests. Fourth, to comply with legal obligations such as record-keeping, the basis is legal obligation. Each purpose is explained in plain terms so you understand the practical impact on your data.
Requirement to Provide Data and Consequences
Providing certain personal data is necessary to use the contact form or access specific resources. If you do not supply required information, we may be unable to respond to your enquiry or deliver the requested course content. Technical data collected automatically through cookies cannot be avoided without adjusting browser settings, which may affect site functionality.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance user experience and gather usage statistics. Details of the specific cookies deployed, their purposes, and how to manage preferences are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner or footer information. This complies with PECR requirements for the United Kingdom.
Processors, Recipients and Disclosures
Personal data may be shared with trusted service providers acting as processors, such as hosting providers, email delivery services, and analytics platforms. These entities process data only on our instructions and under appropriate contracts. We may disclose information where required by law, such as in response to valid requests from authorities. No sale of personal data occurs.
International Transfers
Some processors may be located outside the United Kingdom. Where transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved under UK GDPR or other lawful mechanisms. You may request further details about specific transfers by contacting us.
Retention Periods
We retain personal data only for as long as necessary for the purposes outlined. Enquiry data is typically kept for up to two years after the last interaction. Usage data for analytics is retained for twelve months. Legal or regulatory requirements may extend retention in specific cases. Criteria for determining periods include the nature of the data, purpose, and applicable legal obligations.
Security and Data Minimisation
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss. Data minimisation principles are followed so that only information necessary for the stated purposes is collected and processed. While no system is infallible, we regularly review and update our practices.
Data Subject Rights
Under UK GDPR you have rights including access to your data, rectification, erasure, restriction of processing, data portability, and objection to processing. To exercise these rights, contact us using the details on our Contacts page or via [email protected] or +44 (0) 1344 649400. We will respond within one month, subject to any extensions permitted by law.
Withdrawing Consent and Objecting to Marketing
Where processing relies on consent, you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing and any profiling activities. Opt-out mechanisms are provided where relevant, and we respect such requests promptly.
Right to Complain
If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website. We encourage you to raise concerns with us first using [email protected] or +44 (0) 1344 649400.
Children and Age Restrictions
Our resources on audiovisual production are intended for adults and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a child has been collected without appropriate consent, we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are used solely for internal improvement of our course materials and site experience.
Policy Changes
We may update this privacy policy to reflect changes in law or our practices. The effective date of the current version is 03 November 2026. Continued use of the site after updates constitutes acceptance of the revised terms. Previous versions are not archived on the site.